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FREQUENTLY ASKED QUESTIONS

  • What should I consider when choosing a Gate for my property?
    When your choosing a gate for your property, it is important to consider several factors such as your budget, size of the gate, style, accessories and your security needs. It is also important to consider the environment of where you live (e.g. if you live close to the beach) and of course the architectural style of your home or property.
  • Is a Gate safe to install on my property when I have children or dogs?
    If you choose to automate your gate this will increase your safety. All of our gate motors come with safety features such as safety beams that detect obstacles in the gate's path. This ensures that the gate will not close on a person, vehicle, or any other object. Automated gates also eliminate the need to exit your vehicle to open or close the gate, reducing the risk of accidents or potential harm.
  • If my Gate has Automation, what happens if there is a power cut? How do I get in/out of my property?
    If you loose power, your gate will still run off the backup battery. Depending on accessories and size it should open and close approximately 10-20 times before the battery depletes. After this, you can manually switch the gate automation to manual.
  • What type of Gates are available?
    Bgates understands that every property is unique, and one size does not fit all when it comes to gate installations. All of our gates are custom made to order, designed by Blair alongside the Client. There are many different types of gates to choose from; swing gates, sliding gate, pedestrian gate, entrance gate etc, it all depends on the client's needs. As all of our gates are custom made, therefore so is the style of gate, you can choose, timber clad, tubular, flat panel, heritage etc. All gates are customised to the colour of your choice. This allows you to choose a gate that aligns perfectly with your property's architectural style and personal preferences.
  • What are your Gates made from? How is the steel protected from the environment?
    We take pride in our commitment to delivering high-quality craftsmanship. We use high quality materials and follow industry best practices to ensure that your gate is sturdy, durable, and aesthetically pleasing. We use locally sourced NZ steel, galvanised inside and outside RHS, which is light weight, durable and low maintenance. All our gate frames, hinges and brackets are powder coated locally. This helps protect the steel from environmental elements thus providing longevity of the gate.
  • What automation products do you use?
    We prefer to use high-quality Centurion products as they are known worldwide for their speed, reliability, and innovation. We purchase all of our Centurion products from our trusted supplier Aero NZ. To see a list of automation products available please contact us for further information.
  • What aftercare is involved with a Gate?
    It is important to maintain your gate and ensure its long-term functionality, we recommend you perform periodic inspections and maintenance tasks. Regularly inspect your gate for any signs of damage or looseness, such as cracks, bent components, or misaligned parts. If you notice any issues, contact a professional gate repair service like Bgates to address them promptly. Additionally, lubricating the moving parts of your gate, such as hinges and latches, is essential. Lubrication helps reduce friction, ensuring smooth operation and preventing wear and tear. Be sure to use a high-quality lubricant recommended by the gate manufacturer or seek advice from professionals like Bgates on the appropriate lubrication techniques for your specific gate.
  • Do I need to get an electrician for the Gate power?
    Each gate installation varies, and in some cases, an electrician may need to install a new outdoor plug. Regarding power supply, our preferred approach involves installing a step-down transformer at an outdoor power outlet and subsequently routing the low voltage cables to the gate. This method reduces the presence of high voltage cables in the garden, ensuring a significantly safer setup.
  • Should I automate my Gate?
    Automation adds convenience and efficiency to the gate system as well as a safety measure. Automating your gate eliminates the need to manually open and close it, saving you time and effort. With the push of a button or the use of a remote control, you can conveniently operate your gate from inside your vehicle or even from the comfort of your home. This is especially useful during inclement weather or when you have your hands full. Automated gates allow you to control who can access your property, with features such as remote controls, keypads, video intercom, or even smartphone integration, you can easily manage and monitor your gate from anywhere at any time.
  • How long will it take to install my Gate?
    The time it takes to install a gate will depend on many factors, like the size of the gate, the materials used, the complexity of the design. Generally, it takes 6-8 weeks from acceptance of the quote to installation of the gate.
  • Do you service existing Gates?
    Yes, we do!
  • What regions do you cover?
    We mainly cover the Canterbury region but depending on the job we have the ability to travel and transport gate(s) or automation if necessary.
  • Do you have a call-out service?
    Yes, we do! Please see our rates below: CALL-OUT FEES: NON-URGENT CALL-OUT: Monday-Friday: 8am-5pm (seen to within 2-5 days), $150+GST p/hr SAME DAY EMERGENCY CALL-OUT: Monday-Friday: 8am-5pm, $220.00 +GST p/hr AFTERHOURS and WEEKEND CALL-OUT: $300.00p/hr + GST
  • How much will it cost to get a Gate installed?
    The cost of installing a gate varies depending on many factors; what type of gate you choose, the size of the gate, the materials used, accessories selected, the complexity of the design, and the location. For the average property gate, this can cost anywhere between $1000-$8500.
  • What is the process of obtaining a Gate?
    Blair and his team will arrange a site visit where you will discuss your needs and wishes. After the visit, Blair will send a draft sketch of what your gate will look like, you will also be emailed a quote 3-5 days later with the costs involved. From here, you can choose whether to proceed with Bgates or not. If you decide to move forward, once the quote has been accepted, we then start fabricating your custom designed gate (at this stage we also request a 50% deposit as part of our T&C’s). Once fabrication has been completed, we then send your gate to our local powder coaters. Depending on the style of your gate we may be ready to install your gate, however if it is a timber clad gate then we would need extra time to stain or paint the timber. We then arrange a time with you to come out and install your gate. Depending on whether your gate is automated or not, an install will take roughly 3-5 hours.
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